We are more than happy when we receive letters from our customers describing how they like our products. Some even send us photos of how they use our prducts in their daily life. We are eager to know what do our customers think of our products. It is your comments and suggestions that drives us forward.

Become one of our happy customers!

If you like our products, order from us now. Below are the tips about ordering process.

Step 1. Browse through our products or buyer guide and send a product enquiry to info@whalebio.com

Step 2. Our sales personnel send professional quotation within 12 hours.

Step 3. We can send free samples to customers. For customized products, we need to charge for samples.

Step 4. Sample confirmed.

Step 5. Order confirmed. We send proforma invoice (PI) to our customers.

Step 6. Customer pay 30% deposit (we will send preproduction sample for approval if necessary)

Step 7. After customer approval pp sample, mass production started

Step 8. End production

Step 9. Customer pay balance. We arrange bulk delivery.

Order can be say finish when you receive goods and satisfy with them. We offer 100% Customer Satisfaction on our products and stand behind our guarantee.